Connect your care
Get help connecting with physical health, mental health and other services. Your care manager helps your providers work together.
Trillium · Home and community support
Explore 1915(i) →What are 1915(i) services?
Eligible NC Medicaid members may get help with everyday skills, employment, moving into a home, or caregiver respite. Learn what may be available and how to ask for an assessment.
Understanding TCM
You don’t have to figure everything out alone.
Tailored Care Management, or TCM, connects eligible members with a care manager. Together, you talk about your needs and make a plan based on what matters to you.
Work toward your goals
Talk about what is important to you. Build a care plan together and check in about your progress.
Find community support
Get help finding resources for needs such as housing, food and other daily challenges. Your care manager can help you connect with local programs.
Browse Resources by County →Navigate changes
Ask questions and get help understanding next steps when your needs or services change.
You have a choice about receiving TCM. Contact Trillium to ask about eligibility, choosing a care manager or changing your care manager.
Trillium Advantage
Find the added benefits you may qualify for.
Trillium Advantage lists extra benefits and incentives for eligible members. Open the official page to see the options, requirements and how to apply. Your care manager can help you understand what to ask for.
See Trillium’s Added Benefits & Requirements ↗These extras are separate from TCM care coordination. Eligibility and availability vary by benefit; receiving TCM does not guarantee an award. Confirm details directly with Trillium.
Independent community education. Official sources reviewed October 17, 2026: Trillium Tailored Care Management, Elements of TCM and Trillium Advantage.